Responsible Gaming —
Let's Build a Safe Environment Together
aj44 believes gaming should be a source of enjoyment — not stress. Stay safe, set your limits, and play with awareness.
aj44's Responsible Gaming Policy
The aj44 platform is built for entertainment — but we know that gaming can sometimes become a problem. That is why we are committed to giving every user the opportunity to play in a conscious, protected, and controlled way.
Important Notice
Gaming on aj44 is strictly for those aged 21 and above only. Opening an account or playing any game by minors is strictly prohibited. If you allow a minor to use your account, you bear full responsibility. We make no compromises on age verification.
- Never share your login credentials (password, OTP) with anyone else.
- Keep your device and account secure from underage members of your household.
- If a problem arises, notify our support team immediately.
When online gaming goes beyond entertainment and becomes a habit, it can have a negative impact on your personal, family, and financial life. As a safe and trusted platform, aj44 provides you with all the tools and support you need to deal with that situation. Our goal is for every player to enjoy gaming in an enjoyable and controlled way.
Tools to Keep You in Control
aj44 gives you several effective tools to manage your own gaming habits. Use them and stay safe.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase your limit — this protects you from making impulsive decisions. The current minimum deposit is ৳200.
Time-Out Break
If you feel you need a short break, temporarily suspend your account for a set period of time. During this period you will not be able to play any games or make deposits. Your account will reactivate automatically once the break period ends.
Self-Exclusion
If gaming has become a problem, you can exclude yourself from the platform for an extended period. Once self-exclusion is active, access to your account is completely blocked. Contact our support to use this feature.
Session Reminders
Take advantage of automatic alerts when you have been playing for a long stretch. Regular breaks keep gaming enjoyable and reduce the risk of spending too much time playing. Stay aware of how long you have been playing.
Gaming History Review
View your deposit, withdrawal, and gaming history at any time. Understanding your own spending patterns is the first step toward responsible gaming. Transparency is a core part of our values.
24/7 Support
For any issue, aj44's support team is by your side seven days a week, twenty-four hours a day. Get help in Bengali or English via live chat or email. Do not hesitate to talk to us about gaming problems.
Warning Signs of Problem Gaming
Consider whether the following apply to you. If you recognise yourself in more than one of these, please talk to our support team.
Are you repeatedly returning to the game to try to win back money you have lost?
Even though you have set a gaming budget, do you find it hard to stick to it?
Are you hiding your gaming habits from family or friends?
Are you prioritising gaming over work, studies, or family responsibilities?
Do you feel irritable, anxious, or restless when you cannot play?
Are you using money meant for everyday expenses (rent, groceries, bills) on gaming?
Have you tried to stop gaming but kept coming back?
Is gaming having a negative effect on your sleep, eating, or social life?
If the Answer Is 'Yes'
If you recognise yourself in any of the above, it is a sign that help is needed. aj44's support team will assist you with complete confidentiality and without judgment. Apply for self-exclusion or a time-out, or speak with us directly.
How to Activate the Safety Tools
Activating the safety tools on aj44 is straightforward. Follow the steps below.
Log In to Your Account
Log in to your registered account on aj44. You can view your current gaming activity, balance, and transaction history from your dashboard.
Go to Account Settings
From the profile menu, find the "Responsible Gaming" or "Safety Settings" section. Here you will find options for deposit limits, time-out, and self-exclusion.
Set Your Limits
Set a daily, weekly, or monthly deposit limit that suits you. Remember, reducing a limit takes effect immediately, but increasing one requires a waiting period.
Take a Break When Needed
If you feel you need to stop playing for a few days, use the time-out feature. Choose the length of your temporary break yourself — from one day up to several weeks.
Get Help from Support
For self-exclusion or any other urgent assistance, contact the support team directly. Send your request via live chat or email ([email protected]) — we will help you with full confidentiality.
Contact Us Directly
Do not hesitate to talk to us about any gaming problem.
- Live Chat — 24/7 support in Bengali and English
- [email protected] — Contact us by email
- Full confidentiality guaranteed
- Trained support representatives
Core Principles of Playing Responsibly
Build a few simple habits to keep gaming enjoyable. aj44 is always by your side.
Budget Planning
Set aside a fixed budget for gaming — only use money that you can afford to lose without it affecting your daily life. The minimum deposit at aj44 is just ৳200, so start small and understand your own limits.
Time Limits
Set a maximum time limit for gaming and stick to it. Decide how long you will play before you start. Take regular short breaks during long sessions. Avoid playing when you are tired, stressed, or under the influence of alcohol.
Entertainment Mindset
Do not think of gaming as a source of income — it is a form of entertainment. Accept both wins and losses as a normal part of the experience. After a loss, stop playing when you are angry and clear your head first.
Family and Social Life
Make sure gaming does not have a negative impact on your family relationships or social life. Spend time with family and stay in touch with friends. Gaming is a small part of life — not the whole of it.
21+ Age Verification Policy
Age verification is an essential process both at the time of registration and when using our services on aj44.
Online gaming in Bangladesh is permitted only for those aged 21 and above. aj44 enforces this rule very strictly. A government-issued ID (National ID card or passport) must be provided during account verification. If any age-related discrepancy is found, the account is suspended immediately and withdrawals are not processed until verification is complete.
If you find out that a minor is using your account, notify us immediately. We will act quickly. Guardians are urged to play an active role in protecting minors.
Documents Required for Age Verification
• National Identity Card (NID)
• Photo page of passport
• Birth certificate (where applicable)
Documents must be clear, legible, and not expired.
Responsible Gaming Q&A
Play with enjoyment,
stay mindful
Learn about all the games on aj44 or check our FAQ if you have any questions. Your safety is our priority.